bananote

Privacy Policy

Last updated: May 25, 2025

Bananote, LLC ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile app and website (together, the "Services").

1. Information We Collect

When you use Bananote, we collect:

Email Address – Collected at signup to create and manage your account.

Usage Data – Includes anonymized data on how users interact with app features (e.g., button presses, session duration). This data is not linked to your identity.

Product Interaction Data – Used exclusively for:

  • Authenticating users
  • Enabling app features
  • Preventing fraud
  • Maintaining security
  • Monitoring uptime and performance
  • Reducing crashes
  • Improving scalability and responsiveness
  • Delivering support

2. Analytics & Third-Party Services

We use privacy-focused analytics tools that do not track or fingerprint users:

  • Simple Analytics (for our website)
  • Telemetry Deck (within our app)

We also use third-party services for:

  • Audio transcription
  • Note generation

These services operate under strict confidentiality and security standards. All processing is encrypted and compliant with industry norms.

3. Data Security

All data is processed securely using industry-standard encryption, access control, and storage practices.

4. Data Sharing

We do not sell, rent, or trade your personal information. Data is shared only with trusted third-party processors to deliver core features of the app, under strict data protection agreements.

5. Data Retention

We retain your data as long as your account remains active. If your account is inactive for over 12 months, we reserve the right to delete your account and associated data. In such cases, we will notify you at least 90 days in advance via the email associated with your account.

Local app data remains until you uninstall the app and you may delete your data at any time by deleting your account via the in-app settings.

6. Your Rights

You control your data:

  • Adjust app permissions via your device settings
  • Delete all local data by uninstalling the app
  • Delete your account and associated data via the in-app settings menu

7. Changes to This Policy

We may update this policy. If we make material changes, we'll notify users via the app or website.

8. Contact

Reach us at support@bananote.ai.